PLDT Global and infobip Partner
PLDT Global and Infobip partner to revolutionize the TINBO platform, enhancing the digital experience for overseas Filipinos and their families. PLDT Global Corporation, a leading provider of communication and digital services for overseas Filipinos, has announced a strategic partnership with Infobip, a global cloud communications platform. This collaboration aims to offer a more seamless and personalized experience for users of the TINBO (Tindahan ni Bossing) platform.
“We at PLDT Global are constantly striving to improve our services for global Filipinos,”
said Albert V. Villa-Real, PLDT Global President and CEO
“This partnership with Infobip, a leader in utilizing artificial intelligence and omnichannel solutions, aligns perfectly with our vision to enhance our business operations and customer experience.”
Albert V. Villa-Real
Johan Jensen, Regional Telecom Lead of Infobip Philippines, Inc., echoed the sentiment, stating,
“Supporting overseas Filipino workers is a core value at Infobip. The Philippines holds a special place in our hearts, and this partnership with PLDT Global represents a significant milestone. We are excited to offer an omnichannel, customer-centric solution that will truly improve the lives of OFWs.”
Seamless Digital Experience for Overseas Filipinos
The partnership introduces innovative conversational solutions to TinBo, PLDT Global’s online marketplace. Filipinos abroad can now enjoy seamless interactions through their preferred social media channels, including WhatsApp and Messenger. This integration allows them to effortlessly purchase products, pay bills, and send digital vouchers to their loved ones in the Philippines, all while receiving real-time support through AI-powered chatbots and live agents.
This partnership marks a significant step forward in empowering overseas Filipinos with convenient and accessible digital solutions. By leveraging Infobip’s cutting-edge technology, PLDT aims to further strengthen its commitment to connecting Filipinos worldwide and providing them with a truly enriching digital experience.
Also read: PLDT Unveils the most Affordable WIFI,The PLDT Prepaid Home WiFi 5G+ at PHP 1,495
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